{"id":1269,"date":"2023-03-12T00:26:43","date_gmt":"2023-03-12T00:26:43","guid":{"rendered":"https:\/\/effedore.com\/?page_id=1269"},"modified":"2023-03-12T00:31:39","modified_gmt":"2023-03-12T00:31:39","slug":"qualita-aziendale","status":"publish","type":"page","link":"https:\/\/effedore.com\/?page_id=1269","title":{"rendered":"qualit\u00e0 aziendale ISO9001-2015"},"content":{"rendered":"
\"\"<\/a>
clicca per ingrandire \u2013 click to enlarge<\/figcaption><\/figure>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

ITA<\/strong><\/span><\/p>\n

I 7 principi della qualit\u00e0<\/strong><\/span><\/p>\n

\u00a0Focalizzazione sul cliente<\/span><\/strong><\/p>\n

    \n
  1. Leadership<\/li>\n
  2. Impegno delle persone<\/li>\n
  3. Approccio per processi<\/li>\n
  4. Miglioramento<\/li>\n
  5. Processo decisionale basato sull\u2019evidenza<\/li>\n
  6. Gestione delle relazioni<\/li>\n
  7. Differenza tra certificazione e accreditamento<\/li>\n<\/ol>\n

    \u00a0<\/p>\n

    La normativa UNI EN ISO 9001:2015 e la struttura ad alto livello<\/strong><\/span><\/p>\n

    \u00a0<\/strong><\/p>\n

    L\u2019indice della norma<\/p>\n

    HLS e Struttura<\/p>\n

    Guide applicative<\/p>\n

    \u00a0<\/p>\n

    Il contesto dell\u2019organizzazione e l\u2019analisi del rischio<\/strong><\/span><\/p>\n

    \u00a0<\/strong><\/p>\n

    Comprendere l\u2019organizzazione e il suo contesto<\/p>\n

    Comprendere le esigenze e le aspettative delle parti interessate<\/p>\n

    Determinare il campo di applicazione del sistema di gestione per la qualit\u00e0<\/p>\n

    Sistema di gestione per la qualit\u00e0 e relativi processi<\/p>\n

    \u00a0<\/p>\n

    La Leadership<\/strong><\/span><\/p>\n

    Leadership e impegno<\/p>\n

    Focalizzazione sul cliente<\/p>\n

    Ruoli, responsabilit\u00e0 e autorit\u00e0 nell\u2019organizzazione<\/p>\n

    \u00a0<\/p>\n

    La pianificazione<\/strong><\/span><\/p>\n

    Azioni per affrontare rischi e opportunit\u00e0<\/p>\n

    Obbiettivi per la qualit\u00e0 e pianificazione per il loro svolgimento<\/p>\n

    Pianificazione delle modifiche<\/p>\n

    \u00a0<\/p>\n

    Le risorse a supporto<\/strong><\/span><\/p>\n

    Risorse<\/p>\n

    Competenza<\/p>\n

    Consapevolezza<\/p>\n

    Comunicazione<\/p>\n

    Informazioni Documentate<\/p>\n

    \u00a0<\/p>\n

    Le attivit\u00e0 operative<\/strong><\/span><\/p>\n

    \u00a0<\/strong>Pianificazione e controllo operativi<\/p>\n

    Requisiti per i prodotti e servizi<\/p>\n

    Progettazione e sviluppo di prodotti e servizi<\/p>\n

    Controllo dei processi, prodotti e servizi forniti all\u2019esterno<\/p>\n

    Produzione ed erogazioni di servizi<\/p>\n

    Controllo delle modifiche<\/p>\n

    Controllo degli output non conformi<\/p>\n

    \u00a0<\/p>\n

    La valutazione delle prestazioni<\/strong><\/span><\/p>\n

    Monitoraggio, misurazione, analisi e valutazione<\/p>\n

    Audit Interno: guida per la conduzione<\/p>\n

    Riesame di direzione<\/p>\n

    \u00a0<\/p>\n

    Il miglioramento<\/strong><\/span><\/p>\n

    Determinazione e selezione delle opportunit\u00e0<\/p>\n

    Non conformit\u00e0 e azioni correttive<\/p>\n

    Miglioramento continuo<\/p>\n

    \u00a0<\/p>\n

    Approfondimento: Analisi del rischio<\/strong><\/span><\/p>\n

    Il Risk-Based Thinking<\/p>\n

    Gestione dei rischi<\/p>\n

    Risk Management<\/p>\n

    Classificazione dei rischi<\/p>\n

    Modelli di riferimento: ISO 31000<\/p>\n

    Modelli di riferimento: L\u2019analisi SWOT<\/p>\n

    Modelli di riferimento: FMEA \u2013 Failure mode and effect analysis<\/p>\n

    \u00a0<\/p>\n

    \n

    DEU<\/strong><\/span><\/p>\n

    \u00a0<\/p>\n

    Die 7 Qualit\u00e4tsprinzipien<\/strong><\/span><\/p>\n

    \u00a0<\/p>\n

      \n
    1. Kundenorientierung<\/li>\n
    2. F\u00fchrung<\/li>\n
    3. Engagement von Menschen<\/li>\n
    4. Prozessansatz<\/li>\n
    5. Verbesserung<\/li>\n
    6. Evidenzbasierte Entscheidungsfindung<\/li>\n
    7. Beziehungsmanagement<\/li>\n
    8. Unterschied zwischen Zertifizierung und Akkreditierung<\/li>\n<\/ol>\n

      \u00a0<\/p>\n

      Die Norm UNI EN ISO 9001:2015 und die \u00fcbergeordnete Struktur<\/strong><\/span><\/p>\n

      Der Standardindex<\/p>\n

      HLS und Struktur<\/p>\n

      Anwendungsleitf\u00e4den<\/p>\n

      \u00a0<\/p>\n

      Der Kontext der Organisation und Risikoanalyse<\/strong><\/span><\/p>\n

      Verstehen Sie die Organisation und ihren Kontext<\/p>\n

      Verstehen Sie die Bed\u00fcrfnisse und Erwartungen der Stakeholder<\/p>\n

      Bestimmen Sie den Geltungsbereich des Qualit\u00e4tsmanagementsystems<\/p>\n

      Qualit\u00e4tsmanagementsystem und zugeh\u00f6rige Prozesse<\/p>\n

      \u00a0<\/p>\n

      Die F\u00fchrung<\/strong><\/span><\/p>\n

      F\u00fchrung und Engagement<\/p>\n

      Kundenorientierung<\/p>\n

      Rollen, Verantwortlichkeiten und Befugnisse in der Organisation<\/p>\n

      \u00a0<\/p>\n

      Planung<\/strong><\/span><\/p>\n

      Ma\u00dfnahmen zum Umgang mit Risiken und Chancen<\/p>\n

      Qualit\u00e4tsziele und Planung f\u00fcr deren Umsetzung<\/p>\n

      Planung \u00e4ndern<\/p>\n

      \u00a0<\/p>\n

      Support-Ressourcen<\/strong><\/span><\/p>\n

      Ressourcen<\/p>\n

      Kompetenz<\/p>\n

      Bewusstsein<\/p>\n

      Kommunikation<\/p>\n

      Dokumentierte Informationen<\/p>\n

      \u00a0<\/p>\n

      Operativen T\u00e4tigkeiten<\/strong><\/span><\/p>\n

      Operative Planung und Steuerung<\/p>\n

      Anforderungen an Produkte und Dienstleistungen<\/p>\n

      Design und Entwicklung von Produkten und Dienstleistungen<\/p>\n

      Steuerung von Prozessen, Produkten und extern gelieferten Dienstleistungen<\/p>\n

      Produktion und Erbringung von Dienstleistungen<\/p>\n

      Kontrolle \u00e4ndern<\/p>\n

      Kontrolle von nicht konformen Ausg\u00e4ngen<\/p>\n

      \u00a0<\/p>\n

      Leistungsbeurteilung<\/strong><\/span><\/p>\n

      \u00dcberwachung, Messung, Analyse und Bewertung<\/p>\n

      Internal Audit: Leitfaden f\u00fcr die Durchf\u00fchrung<\/p>\n

      Managementbewertung<\/p>\n

      \u00a0<\/p>\n

      Die Verbesserung<\/strong><\/span><\/p>\n

      Bestimmung und Auswahl von M\u00f6glichkeiten<\/p>\n

      Abweichungen und Korrekturma\u00dfnahmen<\/p>\n

      St\u00e4ndige Verbesserung<\/p>\n

      \u00a0<\/p>\n

      Einblick: Risikoanalyse<\/strong><\/span><\/p>\n

      Risikobasiertes Denken<\/p>\n

      Risikomanagement<\/p>\n

      Risikomanagement<\/p>\n

      Risikoklassifizierung<\/p>\n

      Referenzmodelle: ISO 31000<\/p>\n

      Referenzmodelle: SWOT-Analyse<\/p>\n

      Referenzmodelle: FMEA \u2013 Fehlerm\u00f6glichkeits- und Einflussanalyse<\/p>\n

      \u00a0<\/p>\n

      \n

      \u00a0<\/p>\n

      ENG<\/span><\/strong><\/p>\n

      The 7 principles of quality<\/span><\/strong><\/p>\n

        \n
      1. Customer focus<\/li>\n
      2. Leadership<\/li>\n
      3. Engagement of people<\/li>\n
      4. Process approach<\/li>\n
      5. Improvement<\/li>\n
      6. Evidence-based decision making<\/li>\n
      7. Relationship management<\/li>\n
      8. Difference between certification and accreditation<\/li>\n<\/ol>\n

        \u00a0<\/p>\n

        The UNI EN ISO 9001:2015 standard and the high-level structure<\/span><\/p>\n

        The standard index<\/p>\n

        HLS and Structure<\/p>\n

        Application guides<\/p>\n

        \u00a0<\/p>\n

        The context of the organization and risk analysis<\/span><\/strong><\/p>\n

        Understand the organization and its context<\/p>\n

        Understand the needs and expectations of stakeholders<\/p>\n

        Determine the scope of the quality management system<\/p>\n

        Quality management system and related processes<\/p>\n

        \u00a0<\/p>\n

        The Leadership<\/span><\/strong><\/p>\n

        Leadership and commitment<\/p>\n

        Customer focus<\/p>\n

        Roles, responsibilities and authorities in the organization<\/p>\n

        \u00a0<\/p>\n

        Planning<\/span><\/strong><\/p>\n

        Actions to address risks and opportunities<\/p>\n

        Quality objectives and planning for their implementation<\/p>\n

        Change planning<\/p>\n

        \u00a0<\/p>\n

        Support resources<\/span><\/strong><\/p>\n

        Resources<\/p>\n

        Competence<\/p>\n

        Awareness<\/p>\n

        Communication<\/p>\n

        Documented information<\/p>\n

        \u00a0<\/p>\n

        Operational activities<\/span><\/strong><\/p>\n

        Operational planning and control<\/p>\n

        Requirements for products and services<\/p>\n

        Design and development of products and services<\/p>\n

        Control of processes, products and services supplied externally<\/p>\n

        Production and provision of services<\/p>\n

        Change control<\/p>\n

        Control of non-compliant outputs<\/p>\n

        \u00a0<\/p>\n

        Performance evaluation<\/span><\/strong><\/p>\n

        Monitoring, measurement, analysis and evaluation<\/p>\n

        Internal Audit: guide for conducting<\/p>\n

        Management review<\/p>\n

        \u00a0<\/p>\n

        The improvement<\/span><\/strong><\/p>\n

        Determination and selection of opportunities<\/p>\n

        Nonconformities and corrective actions<\/p>\n

        Continuous improvement<\/p>\n

        \u00a0<\/p>\n

        Insight: Risk analysis<\/span><\/strong><\/p>\n

        Risk-Based Thinking<\/p>\n

        Risk management<\/p>\n

        Risk Management<\/p>\n

        Risk classification<\/p>\n

        Reference models: ISO 31000<\/p>\n

        Reference models: SWOT analysis<\/p>\n

        Reference models: FMEA \u2013 Failure mode and effect analysis<\/p>\n

        \n

        \u00a0<\/p>\n

        FRA<\/span><\/strong><\/span><\/p>\n

        \u00a0<\/p>\n

        Les 7 principes de qualit\u00e9<\/span><\/strong><\/p>\n

          \n
        1. Orientation client<\/li>\n
        2. Direction<\/li>\n
        3. Engagement des personnes<\/li>\n
        4. Approche processus<\/li>\n
        5. Am\u00e9lioration<\/li>\n
        6. Prise de d\u00e9cision fond\u00e9e sur des preuves<\/li>\n
        7. Gestion des relations<\/li>\n
        8. Diff\u00e9rence entre certification et accr\u00e9ditation<\/li>\n<\/ol>\n

          \u00a0<\/p>\n

          La norme UNI EN ISO 9001:2015 et la structure de haut niveau<\/span><\/strong><\/p>\n

          L\u2019indice standard<\/p>\n

          HLS et Structure<\/p>\n

          Guides d\u2019application<\/p>\n

          \u00a0<\/p>\n

          Le contexte de l\u2019organisation et l\u2019analyse des risques<\/span><\/strong><\/p>\n

          Comprendre l\u2019organisation et son contexte<\/p>\n

          Comprendre les besoins et les attentes des parties prenantes<\/p>\n

          D\u00e9terminer le p\u00e9rim\u00e8tre du syst\u00e8me de management de la qualit\u00e9<\/p>\n

          Syst\u00e8me de management de la qualit\u00e9 et processus associ\u00e9s<\/p>\n

          \u00a0<\/p>\n

          La direction<\/span><\/strong><\/p>\n

          Leadership et engagement<\/p>\n

          Orientation client<\/p>\n

          R\u00f4les, responsabilit\u00e9s et autorit\u00e9s dans l\u2019organisation<\/p>\n

          \u00a0<\/p>\n

          Planification<\/strong><\/span><\/p>\n

          Actions pour faire face aux risques et opportunit\u00e9s<\/p>\n

          Objectifs qualit\u00e9 et planification de leur mise en \u0153uvre<\/p>\n

          Planification du changement<\/p>\n

          \u00a0<\/p>\n

          Ressources d\u2019assistance<\/span><\/strong><\/p>\n

          Ressources<\/p>\n

          Comp\u00e9tence<\/p>\n

          Conscience<\/p>\n

          Communication<\/p>\n

          Informations document\u00e9es<\/p>\n

          \u00a0<\/p>\n

          Les activit\u00e9s op\u00e9rationnelles<\/span><\/strong><\/p>\n

          Planification et contr\u00f4le op\u00e9rationnel<\/p>\n

          Exigences relatives aux produits et services<\/p>\n

          Conception et d\u00e9veloppement de produits et services<\/p>\n

          Ma\u00eetrise des processus, produits et services fournis en externe<\/p>\n

          Production et prestation de services<\/p>\n

          Le contr\u00f4le des changements<\/p>\n

          Contr\u00f4le des sorties non conformes<\/p>\n

          \u00a0<\/p>\n

          \u00c9valuation des performances<\/span><\/strong><\/p>\n

          Surveillance, mesure, analyse et \u00e9valuation<\/p>\n

          Audit interne : guide pour la conduite<\/p>\n

          Examen de la gestion<\/p>\n

          \u00a0<\/p>\n

          L\u2019am\u00e9lioration<\/span><\/strong><\/p>\n

          D\u00e9termination et s\u00e9lection des opportunit\u00e9s<\/p>\n

          Non-conformit\u00e9s et actions correctives<\/p>\n

          Am\u00e9lioration continue<\/p>\n

          \u00a0<\/p>\n

          Aper\u00e7u\u00a0: analyse des risques<\/span><\/strong><\/p>\n

          Pens\u00e9e bas\u00e9e sur les risques<\/p>\n

          Gestion des risques<\/p>\n

          Gestion des risques<\/p>\n

          Classement des risques<\/p>\n

          Mod\u00e8les de r\u00e9f\u00e9rence : ISO 31000<\/p>\n

          Mod\u00e8les de r\u00e9f\u00e9rence\u00a0: analyse SWOT<\/p>\n

          Mod\u00e8les de r\u00e9f\u00e9rence : AMDEC \u2013 Mode de d\u00e9faillance et analyse des effets<\/p>\n","protected":false},"excerpt":{"rendered":"

          \u00a0 \u00a0 ITA I 7 principi della qualit\u00e0 \u00a0Focalizzazione sul cliente Leadership Impegno delle persone Approccio per processi Miglioramento Processo decisionale basato sull\u2019evidenza Gestione delle relazioni Differenza tra certificazione e accreditamento \u00a0 La normativa UNI EN ISO 9001:2015 e la struttura ad alto livello \u00a0 L\u2019indice della norma HLS e Struttura Guide applicative \u00a0 Il<\/p>\n

          \n Read More<\/i><\/a>\n <\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1269","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/effedore.com\/index.php?rest_route=\/wp\/v2\/pages\/1269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/effedore.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/effedore.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/effedore.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/effedore.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1269"}],"version-history":[{"count":5,"href":"https:\/\/effedore.com\/index.php?rest_route=\/wp\/v2\/pages\/1269\/revisions"}],"predecessor-version":[{"id":1276,"href":"https:\/\/effedore.com\/index.php?rest_route=\/wp\/v2\/pages\/1269\/revisions\/1276"}],"wp:attachment":[{"href":"https:\/\/effedore.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}