{"id":170,"date":"2021-06-16T12:22:37","date_gmt":"2021-06-16T12:22:37","guid":{"rendered":"https:\/\/effedore.com\/?page_id=170"},"modified":"2021-06-19T17:55:56","modified_gmt":"2021-06-19T17:55:56","slug":"front-office-management","status":"publish","type":"page","link":"https:\/\/effedore.com\/?page_id=170","title":{"rendered":"front office management we"},"content":{"rendered":"
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click above to enlarge<\/figcaption><\/figure>\n

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FRONT OFFICE MANAGEMENT \u2013 ITA<\/strong><\/p>\n

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    \n
  1. Lo sviluppo delle vendite al front office \u2013 7 lezioni<\/li>\n
  2. Hospitality spirit. L\u2019arte del ricevimento \u2013 10 lezioni<\/li>\n
  3. Incominciamo da una mail \u2013 21 lezioni<\/li>\n
  4. I segreti dell\u2019accoglienza per eccellere \u2013 15 lezioni<\/li>\n
  5. Il trattamento dei dati a norma GDPR nelle strutture turistiche alberghiere \u2013 17 lezioni<\/li>\n
  6. Hotel guest experience \u2013 7 lezioni<\/li>\n
  7. Standard Operating procedures \u2013 Checkin e Checkout \u2013 26 lezioni<\/li>\n
  8. Task list \u2013 front office \u2013 1 lezione<\/li>\n
  9. La gestione dei reclami \u2013 7 lezioni<\/li>\n<\/ol>\n

    Totale 121 lezioni<\/strong><\/p>\n

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    FRONT-OFFICE-MANAGEMENT \u2013 DEU<\/strong><\/p>\n

      \n
    1. Verkaufsentwicklung im Front Office \u2013 7 Lektionen<\/li>\n
    2. Gastfreundlichkeit. Die Kunst der Rezeption \u2013 10 Lektionen<\/li>\n
    3. Beginnen wir mit einer E-Mail \u2013 21 Lektionen<\/li>\n
    4. Die Geheimnisse der Gastfreundschaft, um zu \u00fcbertreffen \u2013 15 Lektionen<\/li>\n
    5. DSGVO-Datenverarbeitung in touristischen Hoteleinrichtungen \u2013 17 Lektionen<\/li>\n
    6. Hotelgasterlebnis \u2013 7 Lektionen<\/li>\n
    7. Standardbetriebsverfahren \u2013 Checkin und Checkout \u2013 26 Lektionen<\/li>\n
    8. Aufgabenliste \u2013 Front Office \u2013 1 Lektion<\/li>\n
    9. Umgang mit Beschwerden \u2013 7 Lektionen<\/li>\n<\/ol>\n

      \u00a0<\/strong><\/p>\n

      Insgesamt 121 Lektionen<\/strong><\/p>\n

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      FRONT OFFICE MANAGEMENT \u2013 ENG<\/strong><\/p>\n

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        \n
      1. Front office sales development \u2013 7 lessons<\/li>\n
      2. Hospitality spirit. The art of reception \u2013 10 lessons<\/li>\n
      3. Let\u2019s start with an email \u2013 21 lessons<\/li>\n
      4. The secrets of hospitality to excel \u2013 15 lessons<\/li>\n
      5. GDPR data processing in hotel tourist facilities \u2013 17 lessons<\/li>\n
      6. Hotel guest experience \u2013 7 lessons<\/li>\n
      7. Standard Operating procedures \u2013 Checkin and Checkout \u2013 26 lessons<\/li>\n
      8. Task list \u2013 front office \u2013 1 lesson<\/li>\n
      9. Handling of complaints \u2013 7 lessons<\/li>\n<\/ol>\n

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        Total 121 lessons<\/strong><\/p>\n

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        GESTION DU FRONT-OFFICE \u2013 FRA<\/strong><\/p>\n

          \n
        1. D\u00e9veloppement des ventes front office \u2013 7 le\u00e7ons<\/li>\n
        2. Esprit d\u2019hospitalit\u00e9. L\u2019art de recevoir \u2013 10 cours<\/li>\n
        3. Commen\u00e7ons par un e-mail \u2013 21 le\u00e7ons<\/li>\n
        4. Les secrets de l\u2019hospitalit\u00e9 pour exceller \u2013 15 le\u00e7ons<\/li>\n
        5. Traitement des donn\u00e9es RGPD dans les \u00e9tablissements touristiques h\u00f4teliers \u2013 17 le\u00e7ons<\/li>\n
        6. Exp\u00e9rience client de l\u2019h\u00f4tel \u2013 7 le\u00e7ons<\/li>\n
        7. Proc\u00e9dures op\u00e9rationnelles standard \u2013 Enregistrement et d\u00e9part \u2013 26 le\u00e7ons<\/li>\n
        8. Liste des t\u00e2ches \u2013 front office \u2013 1 le\u00e7on<\/li>\n
        9. Traitement des r\u00e9clamations \u2013 7 le\u00e7ons<\/li>\n<\/ol>\n

          Total 121 le\u00e7ons<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

          \u00a0 FRONT OFFICE MANAGEMENT \u2013 ITA \u00a0 Lo sviluppo delle vendite al front office \u2013 7 lezioni Hospitality spirit. L\u2019arte del ricevimento \u2013 10 lezioni Incominciamo da una mail \u2013 21 lezioni I segreti dell\u2019accoglienza per eccellere \u2013 15 lezioni Il trattamento dei dati a norma GDPR nelle strutture turistiche alberghiere \u2013 17 lezioni Hotel<\/p>\n

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